The Usage Agreement section

Introduction

The Business Station platform and its affiliated platforms (HarajStation – Shops Station) are owned and operated by the Business Headquarters Marketing Corporation. The platform is a website, mobile app, or other electronic platform that allows merchants to create online stores and consumers to purchase products and services from those stores.

Acceptance of Terms

By using the Business Station platform and its affiliated platforms, you agree to the terms and conditions of this agreement. These terms and conditions govern your use of the platform and all of its services. If you do not agree to these terms and conditions, you should not use the platform.

Scope of Agreement

This agreement applies to all users of the Business Station platform and its affiliated platforms, whether they are merchants, consumers, or other third parties. The agreement also applies to all content and information that is posted on the platform.

Changes to Agreement

The Business Headquarters Marketing Corporation may change the terms and conditions of this agreement at any time. You will be notified of any changes by email or through a notice on the platform. If you continue to use the platform after the changes have been made, you will be deemed to have accepted the new terms and conditions.

Termination of Agreement

Either party may terminate this agreement at any time. If you terminate this agreement, you must cease using the platform and delete all content that you have posted on the platform. The Business Headquarters Marketing Corporation may also terminate this agreement at any time, for any reason.

Disclaimer of Liability

The Business Headquarters Marketing Corporation makes no warranties or representations about the accuracy, completeness, or timeliness of the information on the platform. The platform is provided “as is” and “as available.” The Business Headquarters Marketing Corporation is not responsible for any damages that you may suffer as a result of using the platform.

Indemnification

You agree to indemnify and hold harmless the Business Headquarters Marketing Corporation and its affiliates from any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of your use of the platform.

Governing Law

This agreement is governed by the laws of the Kingdom of Saudi Arabia. Any disputes arising out of this agreement will be resolved in the courts of the Kingdom of Saudi Arabia.

Miscellaneous

If any provision of this agreement is found to be invalid or unenforceable, such provision will be struck from this agreement and the remaining provisions will remain in full force and effect. This agreement constitutes the entire agreement between you and the Business Headquarters Marketing Corporation with respect to the subject matter hereof and supersedes all prior or contemporaneous communications, representations, or agreements, whether oral or written.

First item: introduction

The preamble above is an integral part of this agreement. Below you will find the meanings and definitions of the main phrases used in this agreement:

• Business Station platform and its affiliated platforms: This refers to the Business Headquarters Marketing Corporation’s website, mobile app, or other electronic platform.
• Merchant: This refers to any natural or legal person who registers on the Business Station platform and its affiliated platforms to create an online store.
• Store: This refers to the online storefront that a merchant creates on the Business Station platform and its affiliated platforms.
• Consumer: This refers to any natural person who purchases products or services from a merchant’s online store on the Business Station platform and its affiliated platforms.
• Agreement: This refers to the terms and conditions that govern the use of the Business Station platform and its affiliated platforms.
• Service Provider: This refers to a third-party company that provides services to merchants through the Business Station platform and its affiliated platforms.

Second Item: Legal Merchant Eligibility:

• Legal Capacity: The merchant must have legal capacity to enter into this agreement. This means that the merchant must be:
  • At least 18 years old
  • Of sound mind
• Consent of Guardian: If the merchant is under the age of 18, they must provide proof of the consent of their guardian to establish an online store.
• Legal Form: If the merchant is an establishment or company, they must have the legal capacity to carry out trade business through the Business Station platform and its affiliated platforms.
• Consequences of Non-Compliance: If the merchant violates any of the requirements for legal capacity, they will be responsible for any damages that result. The Business Station platform and its affiliated platforms may also hold the merchant liable for damages to their reputation.

In other words, the merchant must be legally capable of entering into this agreement and conducting trade business through the Business Station platform and its affiliated platforms. If the merchant violates this requirement, they will be responsible for any damages that result.

Here are some additional details about the legal requirements for merchants:

• The merchant must be registered with the appropriate government agency in the Kingdom of Saudi Arabia.
• The merchant must have a valid business license.
• The merchant must comply with all applicable laws and regulations governing trade in the Kingdom of Saudi Arabia.

Third item: the nature of the Business Station platform and its affiliated platforms (Haraj Station – Shops Station)

• The Business Station platform and its affiliated platforms are a technical electronic platform that allows merchants to establish online stores. The platform does not sell products or services, nor is it responsible for the transactions that take place between merchants and consumers.
• The role of the platform is to provide merchants with the tools they need to create and manage their online stores. This includes things like:
  • Providing a space for merchants to list their products or services
  • Helping merchants to set prices and process payments
  • Providing marketing and promotional support
• The platform also offers some free services, such as the ability to modify the appearance of a store. However, most services are paid for, and merchants can choose the level of service that best meets their needs.
• The platform is not responsible for any violations that occur between merchants and consumers. This includes things like:
  • Failure to deliver products or services
  • Fraudulent activity
  • Disputes over prices or terms of sale
• If a merchant violates the platform’s terms of service, the platform may take action, such as suspending or terminating the merchant’s account. However, the platform is not responsible for any damages that may result from the violation.

In other words, the Business Station platform and its affiliated platforms are a tool that merchants can use to sell products or services online. The platform does not guarantee that merchants will be successful, and it is not responsible for any problems that may arise in the course of business.

Here are some additional details about the role of the platform:

• The platform does not own the products or services that are listed on it.
• The platform does not control the prices of the products or services that are listed on it.
• The platform does not have any control over the quality of the products or services that are listed on it.

• Free Services: The Business Station platform and its affiliated platforms may temporarily offer some free services to merchants, such as the ability to modify the appearance of a store. However, these services are limited and subject to specific restrictions. If a merchant wants additional services, they must contact the platform’s technical support team to inquire about packages and fees.
• Transactions between Merchants and Consumers: The Business Station platform and its affiliated platforms are not responsible for any transactions that take place between merchants and consumers. These transactions are considered independent contractual relationships that are subject to the agreement between the merchant and the consumer. For example, if a consumer fails to pay for a product or service, the platform is not responsible.
• Transactions between Merchants and Third-Party Providers: The Business Station platform and its affiliated platforms may provide links to third-party providers of services. However, the platform is not responsible for any transactions that take place between merchants and these providers. These transactions are considered independent contractual relationships that are subject to the agreement between the merchant and the service provider. For example, if a merchant fails to fulfill their obligations to a third-party provider, the platform is not responsible.

In other words, the Business Station platform and its affiliated platforms are not responsible for any problems that may arise between merchants, consumers, or third-party providers. The platform is simply a tool that merchants can use to sell products or services online.

• The Business Station platform and its affiliated platforms are a technical electronic platform. They are not responsible for the actions of merchants who use the platform to sell products or services.
• The platform’s mission is to allow merchants to establish their own online stores. It does not guarantee the success of merchants or the quality of the products or services they sell.
• The platform is not responsible for any violations committed by merchants in their stores. This includes things like:
  • Selling counterfeit or illegal products
  • Failing to deliver products or services
  • Engaging in fraudulent activity
• The platform is also not responsible for any disputes that arise between merchants and consumers. These disputes are considered independent contractual relationships that are subject to the agreement between the merchant and the consumer.

In other words, the Business Station platform and its affiliated platforms are a tool that merchants can use to sell products or services online. However, the platform is not responsible for the actions of merchants or the quality of the products or services they sell.

Fourth item: Controls for creating an online store:

Controls for creating an online store:

• Legal Capacity: Only persons who have the legal capacity to enter into contracts can establish an online store on the Business Station platform and its affiliated platforms.
• Compliance with Laws and Regulations: The store must comply with all applicable laws and regulations in the Kingdom of Saudi Arabia.
• Merchant’s Acknowledgment: The merchant acknowledges that their store does not violate public order or Islamic morals in the Kingdom of Saudi Arabia.
• Cancellation of Membership: If a merchant’s membership or store is canceled, they will no longer be able to use the Business Station platform and its affiliated platforms.
• Compliance with Applicable Laws: All stores and merchants must abide by all applicable laws regulating online commerce.

In other words, the Business Station platform and its affiliated platforms have a number of requirements that merchants must meet in order to establish an online store. These requirements include having the legal capacity to enter into contracts, complying with all applicable laws and regulations, and not violating public order or Islamic morals.

Here are some additional details about the controls for creating an online store:

• The store must be clearly identified. The merchant must provide information about the nature of the business they are conducting and the products or services they offer.
• The store must be compliant with the Business Station platform and its affiliated platforms’ terms and conditions. The merchant must agree to the terms and conditions of the platform before they can establish an online store.
• The store must be compliant with all applicable laws and regulations. The merchant must ensure that their store complies with all applicable laws and regulations in the Kingdom of Saudi Arabia.

If a merchant violates any of these controls, their store may be canceled.

Registration Requirements:

• Commercial Registration: All stores wishing to register on the Business Station platform and its affiliated platforms and to practice e-commerce activity must have a commercial registration or a freelance document.
• National Identity Number: Individual merchants must provide their national identity number and other necessary information and documents required by the Business Station platform and its platforms.
• Documentation for Legal Entities: Merchants representing commercial establishments, companies, charitable organizations, or legal entities must provide all supporting information and documents, such as the commercial register and any other documents required by the Business Station platform and its affiliated platforms for registration and proof of the legal personality of the store.
• Compliance with Registration Obligations: The store and the merchant must abide by the registration obligations specified in “Article Five – Accounts and Registration Obligations”, and all the rules and provisions of the usage agreement.

In other words, merchants who want to register on the Business Station platform and its affiliated platforms must have the necessary documentation and meet the registration requirements. This includes having a commercial registration or a freelance document, providing their national identity number, and providing documentation for legal entities. Merchants must also comply with the registration obligations specified in the usage agreement.

If a merchant fails to meet the registration requirements, their application may be rejected.

Fifth item: Accounts and registration obligations:

• Account Information: When you register on the Business Station platform and its affiliated platforms, you will be required to disclose specific information, such as your name, email address, and password. You are responsible for maintaining the confidentiality of this information and for notifying the platform immediately if it is compromised.
• Unauthorized Use: The platform is not responsible for any losses that you may incur as a result of unauthorized use of your account information. You are responsible for using your account only and for ensuring that no one else uses it without your permission.
• Seriousness and Credibility: When using the platform, you are obligated to use it with seriousness and credibility. You must also comply with the rules and provisions of the usage agreement and with all applicable laws and regulations in the Kingdom of Saudi Arabia.
• Compensation: If you use your account illegally, unreliably, or unauthorized, you may be liable to compensate the platform for any losses that it incurs.
• True Information: You are obligated to provide true, correct, updated, complete, and legal information about yourself when registering on the platform. You must also update your information if it changes or if there is a need to do so.

In other words, when you register on the Business Station platform and its affiliated platforms, you are entering into a contract with the platform. This contract includes certain obligations that you must abide by. These obligations are designed to protect the platform and its users.

• Username: Your username should not include any of your contact details, such as email addresses, phone numbers, or any personal details. It should also not include any phrases that indicate a personal or commercial relationship between you and the Business Station platform and its affiliated platforms, employees, or owners.
• Store: You should not put anything in your store that indicates a direct or indirect relationship between your store and the Business Station platform and its affiliated platforms or its management, owners, or employees. The platform is not responsible for your store activity.
• Privacy: The platform is committed to dealing with your personal information and contact addresses confidentially in accordance with the privacy policy and confidentiality of information applicable to the Business Station platform and its platforms.
• Account Information: You are obligated to maintain and always update your registration data to keep it true, correct, current, complete, and legal. If you fail to do so, the platform may stop, freeze, or cancel your membership, store, and account.
• Investigations: The platform has the right at any time to conduct any investigations it deems necessary, whether directly or through a third party. It may also ask you to disclose any additional information or documents to prove your identity or ownership of your money or your account.

Consequences of Non-Compliance:

If you do not comply with any of the above, the management of the Business Station platform and its affiliated platforms has the right to stop or cancel your store or membership, or block you from accessing the services of the Business Station platform and its affiliated platforms again. It also reserves the right to cancel any unconfirmed and unverified accounts, transactions, or accounts that have been inactive for a long period of time.

In other words, the Business Station platform and its affiliated platforms have a number of rules and regulations that you must abide by when using their services. These rules are designed to protect the platform and its users. If you violate any of these rules, you may be subject to sanctions, such as having your account suspended or terminated.

Sixth item: electronic communications and official means of communication:

Communication:

• The Business Station platform and its affiliated platforms will communicate with you via email or through general messages that are broadcast to all users or to specific users upon accessing their accounts.
• You agree that all agreements, advertisements, data, and other communications that are provided to you electronically take the place of their written counterparts.
• The Business Station platform and its affiliated platforms may send you promotional emails to inform you of any changes, procedures, or new promotional activities that may be added to the platform.

Consent:

By agreeing to the terms and conditions of the Business Station platform and its affiliated platforms, you are also consenting to be communicated with electronically. This means that you agree to receive emails from the platform, as well as general messages that are broadcast to all users or to specific users upon accessing their accounts.

Legal Implications:

The platform’s electronic communications are considered to be legally binding. This means that any agreements, advertisements, data, or other communications that are provided to you electronically will have the same legal effect as if they were provided to you in writing.

Opt-Out:

If you do not want to receive promotional emails from the platform, you can opt out by following the instructions that are provided in the emails. You can also opt out by contacting the platform’s customer service team.

In other words, the Business Station platform and its affiliated platforms will communicate with you electronically. You agree that these electronic communications will have the same legal effect as if they were provided to you in writing. You can opt out of receiving promotional emails by following the instructions in the emails or by contacting the platform’s customer service team.

Seventh item: Amendments to the usage and fees agreement:

Amendments to the Usage and Fees Agreement:

• The Business Station platform and its affiliated platforms may make amendments to the usage and fees agreement at any time.
• These amendments will be notified to users by email or by broadcasting a general message to all users.
• Users may accept the amendments by clicking on a button or link that is provided for this purpose.
• If a user does not accept the amendments, they may stop using the platform’s services.
• All fees are calculated in Saudi riyals.
• The merchant must pay all fees due on the platform, in addition to any other expenses added by the Business Station platform and its platforms.
• Not all packages and offers of the Business Station platform and its affiliated platforms are free for merchants or stores.
• The Business Station platform and its affiliated platforms may charge merchants or stores depending on the offers or packages they join or policies that they use.
• The Business Station platform and its affiliated platforms reserve the right to add, increase, reduce, or deduct any fees or expenses under the rules and provisions of the usage agreement.

In other words, the Business Station platform and its affiliated platforms have the right to change the terms and conditions of the usage agreement at any time. If you do not agree to the changes, you may stop using the platform’s services.

The platform also has the right to charge fees for its services. The fees may vary depending on the package or offer that you choose.

Eighth item: Payment and payment services for stores on the Business Station platform and its platforms (Haraj Station – Shops Station)

Payment Methods:

• The Business Station platform and its affiliated platforms provide payment and payment services through its partners.
• The platform has no relationship with the payment method upon receipt, as this payment method is subject to the relationship between the consumer, the merchant, and the service provider.
• The platform may stipulate at any time that the payment operations take place directly between the merchant and the consumer, and through their own bank accounts, and there is no relationship then to the platform.

Pricing:

• The merchant is obligated to determine the price of the service or goods that he displays in his store according to the recognized market value.
• The merchant is obligated to provide invoices, receipt vouchers, and receipt vouchers for all amounts and profits that arise in his store.

Errors:

• The platform has the right to prevent the completion of the procedures for any payment process in violation of the rules and provisions of the usage agreement.
• The platform has the right to cancel any purchase or sale order as a result of a technical or technical error in the platform that led to a difference in the prices offered on the platform from the market value of the product.
• The platform is not responsible for any losses that may arise as a result of these errors.

Changes to Payment Methods:

• The platform has the right to cancel, modify, or change any of the payment methods that it made available on the platform.

Item Nine: Your Personal Information and Transaction Details Information:

Your Personal Information and Transaction Details Information:

• You grant Business Station and its affiliated platforms an unlimited, worldwide, perpetual, irrevocable, royalty-free right and license to use any information that you provide to the platform, including your personal information and transaction details.
• You are solely responsible for the information that you provide to the platform. Business Station and its affiliated platforms are not responsible for the accuracy or completeness of the information that you provide.
• Business Station and its affiliated platforms may use the information that you provide for any purpose, including but not limited to:
  • Displaying your information on the platform
  • Sending you marketing or promotional materials
  • Selling your information to third parties
• The confidentiality of the information of stores and merchants is subject to the rules of the “Privacy Policy and Confidentiality of Information” of the Business Station platform and its platforms (Haraj Station – Business Station).

In other words, you are giving Business Station and its affiliated platforms permission to use any information that you provide to them, including your personal information and transaction details. You are responsible for the accuracy and completeness of the information that you provide. Business Station and its affiliated platforms may use the information that you provide for any purpose, including but not limited to displaying your information on the platform, sending you marketing or promotional materials, or selling your information to third parties. The confidentiality of the information of stores and merchants is subject to the privacy policy of the Business Station platform and its platforms.

Item Ten: The merchant’s undertaking to comply with the laws and regulations in the Kingdom of Saudi Arabia:

The Merchant’s Undertaking to Comply with the Laws and Regulations in the Kingdom of Saudi Arabia:

• The merchant undertakes to comply with all laws and regulations in force in the Kingdom of Saudi Arabia regarding his products and/or during his use of the Business Station platform and its platforms (Haraj Station – Shops Station).
• The merchant also undertakes to comply with the applicable laws, terms and conditions that regulate the use of Internet space, the usage agreement, the privacy policy and the confidentiality of information applicable to the Business Station platform and its platforms (Haraj Station – Shops Station).
• In the event that any of the merchants violates what was stated in Article 10, he acknowledges the right of the Business Station platform and its affiliated platforms to take any of the following measures, including but not limited to:
  • Warning
  • Stopping the service and closing the store
  • Returning any pending amounts in electronic payments to consumers

In other words, the merchant is responsible for ensuring that his products and/or activities comply with all applicable laws and regulations in the Kingdom of Saudi Arabia. The merchant is also responsible for complying with the usage agreement, the privacy policy, and the confidentiality of information applicable to the Business Station platform and its platforms. If the merchant violates any of these terms, the platform may take any of the measures listed above.

Item Eleven: Rights

• All content on the Business Station platform and its platforms (Haraj Station – Shops Station), electronic or otherwise, written or unwritten, is the property of the Business Station platform and its affiliated platforms.
• The rights to this content are reserved for the Business Station platform and its affiliated platforms, and no one has the right to use it in any way, whether directly or indirectly, or through a third party.
• The Business Station platform and its affiliated platforms will take the necessary measures to prevent and/or infringe any of the rights or intellectual property of the Business Station platform and its affiliated platforms.
• The Business Station platform and its affiliated platforms will not be held liable in the event of infringement of the intellectual property rights owned by the merchants who are members of the platform or the stores registered with it.

In other words, the Business Station platform and its affiliated platforms own all of the content that is available on the platform. This includes text, images, videos, and other forms of media. No one is allowed to use this content without the permission of the Business Station platform and its affiliated platforms.

The Business Station platform and its affiliated platforms will take steps to prevent anyone from using their content without permission. However, they are not responsible for any infringement of intellectual property rights that may occur between merchants or stores that are registered on the platform.

Item Twelve: Intellectual Property

• The Business Station platform and its affiliated platforms respect the intellectual property rights of merchants that they built through their stores, whether they were owned by them before or after the establishment of the store.
• The merchant respects the intellectual property rights of the Business Station platform and its platforms (Haraj Station – Shops Station). This includes the Business Station platform and its affiliated platforms themselves, and the words, logos and other symbols of the Business Station platform and its affiliated platforms or displayed on the Business Station platform and its platforms (Haraj Station – Shops Station).
• The Business Station platform and its platforms (Haraj Station – Shops Station) are protected by intellectual property rights and trademark laws and are the exclusive property of the Business Station platform and its affiliated platforms. It is not permissible in any way to infringe it or use it without authorization from the management of the Business Station platform and its platforms (Haraj Station – Shops Station).

In other words, the Business Station platform and its affiliated platforms respect the intellectual property rights of merchants. This means that merchants are allowed to use their own intellectual property on the platform, and the platform will not infringe on their rights.

However, the Business Station platform and its affiliated platforms also have their own intellectual property rights. This includes the platform itself, as well as the words, logos, and other symbols that are used on the platform. Merchants are not allowed to use the platform’s intellectual property without permission.

If a merchant violates the intellectual property rights of the Business Station platform and its affiliated platforms, the platform may take legal action against the merchant.

Thirteenth item: the consumer

The Consumer

• The consumer is not a party to this agreement, but the Business Station platform and its affiliated platforms are committed to protecting the rights of consumers.
• If a consumer purchases goods with one of the payment methods available on the Business Station platform and its platforms (Haraj Station – Shops Station), and does not receive their goods or that they received goods that differ from the specifications offered on the store page, then the consumer has the right to inform the Business Station platform and the platforms affiliated with it.
• The Business Station platform and its affiliated platforms have the right to take what it deems appropriate regarding the store that violated the rules of this agreement, in accordance with the rules of this agreement. However, the Business Station platform and its affiliated platforms are not legally or legally responsible for this breach by the merchant in the face of the consumer, as it is not a party to the relationship between the consumer and the merchant, but it does so for reasons of improving the quality of the Business Station platform and its affiliated platforms and the merchants present in the platform.
• The consumer has the right to review their purchases before receiving them to ensure that they are intact and identical to what was purchased, as the Business Station platform and its affiliated platforms are not responsible for the relationship between the consumer and the merchant.
• The Business Station platform and its affiliated platforms are not obligated in any way, according to this article and this clause, to take a reaction to the consumer complaint. However, the platform may take some measures against stores that deliberately deceive, mislead or deceive the consumer, such as: freezing the store’s membership, or drawing the store’s attention not to repeat this matter, or obliging the store to compensate the consumer.

In other words, the Business Station platform and its affiliated platforms are committed to protecting the rights of consumers. If a consumer has a problem with a merchant, they can contact the platform and the platform will investigate the matter. The platform may take some measures against the merchant, but it is not legally or legally responsible for the merchant’s actions.

The consumer should review their purchases before receiving them to ensure that they are intact and identical to what was purchased. The platform is not responsible for the relationship between the consumer and the merchant.

The platform may take some measures against merchants who deliberately deceive, mislead or deceive consumers. These measures may include freezing the merchant’s membership, drawing the merchant’s attention not to repeat this matter, or obliging the merchant to compensate the consumer.

Item Fourteen: Responsibility of the Business Station platform and its affiliated platforms (Haraj Station – Shops Station)

The Business Station platform and its affiliated platforms are not responsible in any way for:

• The performance of stores, shipping companies, electronic payment gateways, banks, or consumers’ non-compliance with payment.
• Losses, malfunctions or delays due to unauthorized goods being available, delayed delivery, or lack of quality of service provided by stores.
• Errors or omissions, whether caused directly, indirectly, incidentally or by a third party.
• Financial losses, defamation, slander, or any damages arising as a result of misuse, misuse, or inability to use the Business Station platform and its affiliated platforms.
• Any claim, dispute, costs, damages, or any liability or any direct or indirect loss to any party arising from an action taken by a user of the platform.
• The misuse of a sound, legitimate and authorized product in accordance with the laws and regulations of the Kingdom of Saudi Arabia, if it is used for illegal and illegal purposes.
• Any illegal or irregular activity carried out by the store, or any activity that violates the applicable laws and instructions in the Kingdom of Saudi Arabia.

The Business Station platform and its affiliated platforms are only responsible for providing and providing electronic support tools represented in the establishment of the online store and the subsequent electronic support services.

The Business Station platform and its affiliated platforms will inform the competent authorities about any suspicious activities that are being planned or are being committed or have taken place on the Business Station platform and its affiliated platforms. However, they are not responsible in any way for these violations that occur without the knowledge or observation of the Business Station platform and its platforms (Haraj Station – Shops Station).

In other words, the Business Station platform and its affiliated platforms are not responsible for the actions of merchants, shipping companies, payment gateways, banks, or consumers. They are also not responsible for any errors or omissions on the platform, or for any misuse of the platform.

The Business Station platform and its affiliated platforms are only responsible for providing the electronic tools that merchants need to set up and run their online stores. They are not responsible for the content of the stores or the way that merchants interact with consumers.

If the Business Station platform and its affiliated platforms become aware of any illegal or suspicious activity, they will report it to the appropriate authorities. However, they are not responsible for any violations that occur without their knowledge or observation.

Item Fifteen: Confidentiality of information

The Business Station platform and its affiliated platforms do not guarantee the confidentiality of personal information on the internet. They take high-quality (tangible, organizational, and technical) standards to protect users’ personal information and prevent unauthorized access. However, they cannot control the actions of third parties.

You agree that the Business Station platform and its affiliated platforms may use your information that you provided to them with the aim of providing services to you in the Business Station platform and its platforms (Haraj Station – Business Station), and to send you marketing messages.

The privacy policy of the Business Station platform and its affiliated platforms controls the collection, processing, use, and transfer of your personal identity information. The rules for confidentiality of information are subject to the “Privacy Policy and Confidentiality of Information” of the Business Station platform and its platforms (Haraj Station – Shops Station).

Here are some additional points to keep in mind:

• The Business Station platform and its affiliated platforms may share your information with third parties, such as payment processors or shipping companies.
• You have the right to access your personal information and to request that it be corrected or deleted.
• If you have any questions or concerns about the confidentiality of your information, you can contact the Business Station platform and its affiliated platforms.

Item Sixteen: Replacement, Return and Renewal Policy:

The validity period of the purchased user accounts and branches is the same as the subscription validity period. When purchasing a user account or branch, the cost of the account will be calculated according to the remaining period of the package subscription.

• The validity period for messages purchased for the store is one year from the date of purchase.
• Subscription to the (Business Station) package can be canceled when it is activated for the first time, and the subscription fee will be refunded within 14 days of the validity of the subscription.
• Subscription to the (Business Station) package can be temporarily suspended for a maximum of 30 days without fees, provided that the number of suspension times does not exceed twice in one year.
• When canceling the paid package subscription, you can continue to use the package and benefit from its benefits until the subscription end date.
• In the event of canceling any package for the first time, a transfer fee will be charged to your bank account amounting to 8.05 riyals, including tax, in addition to any other fees imposed in order to achieve this.
• In the event of withdrawing balance from the wallet, a transfer fee will be charged to your bank account amounting to 8.05 riyals, including tax, in addition to any other fees imposed in order to achieve this.
• Shop design templates cannot be canceled or replaced.
• The paid package will be automatically renewed when the auto-renew option is activated and an added credit card is available.
• When activating the option to automatically renew the subscription, the balance will be withdrawn automatically as soon as the new subscription invoice is issued.

Here are some additional points to keep in mind:

• You can cancel your subscription to the (Business Station) package at any time, but you will not be eligible for a refund if you cancel after the 14-day grace period.
• You can temporarily suspend your subscription to the (Business Station) package for a maximum of 30 days without fees, but you will not be able to use the benefits of the package during the suspension period.
• If you cancel your subscription to the (Business Station) package, you will not be able to use the benefits of the package after the end of the subscription period.
• If you withdraw balance from your wallet, you will be charged a transfer fee of 8.05 riyals, including tax.
• Shop design templates cannot be canceled or replaced.
• The paid package will be automatically renewed if the auto-renew option is activated and an added credit card is available.

Item Seventeen: Cancellation of Membership or Store:

The Business Station platform and its affiliated platforms may temporarily or permanently suspend a store, withdraw and cancel a merchant’s membership, or limit the merchant’s ability to access the services of the Business Station platform and its affiliated platforms in the following cases:

• Violation of the rules and provisions of the usage agreement.
• If the Business Station platform and its affiliated platforms cannot authenticate any of the user information submitted to it.
• If the Business Station platform and its affiliated platforms determine that the user’s activities are in violation of the law or that the user’s activities may cause other users or the Business Station platform and its affiliated platforms legal troubles or violations.

The Business Station platform and its affiliated platforms may reactivate suspended users at their discretion. However, a user whose activity has been permanently suspended or whose membership has been canceled may not be able to register or restore their account on the Business Station platform and its affiliated platforms or use the platform in any way, whatever the circumstances.

If a merchant violates the usage agreement, the Business Station platform and its affiliated platforms may recover or claim any amounts due to them from the merchant and any losses or damages caused by the merchant to the Business Station platform and its affiliated platforms. They may also take legal action against the merchant.

The Business Station platform and its affiliated platforms reserve the right to take appropriate measures regarding any violation that occurs of the rules and provisions of the usage agreement and other similar acts of violation. However, they are not obligated to take any measures against any violation that occurs to the usage agreement. This matter is subject to the discretion of the management of the Business Station platform and its affiliated platforms and its legal department.

Eighteenth item: request to close the store:

A merchant has the right to apply to close their store registered in the database of the Business Station platform and its platforms (Haraj Station – Shops Station). When submitting the application, they must provide some documents, which are, for example, but not limited to:

• A closure request signed by the regular representative of the store and approved by the official authorities.

The Business Station platform and its affiliated platforms (Haraj Station – Shops Station) reserve the right to accept or reject the closure request, and to claim any financial rights or dues owed by the store.

Here are some additional points to keep in mind:

• The Business Station platform and its affiliated platforms may require additional documents or information before approving a closure request.
• The Business Station platform and its affiliated platforms may charge a fee for processing a closure request.
• The Business Station platform and its affiliated platforms may not be able to close a store immediately, and it may take some time for the closure to be processed.
• Once a store is closed, the merchant will no longer be able to access the store or its data.

Item Nineteen: Payment, sale and purchase operations

Payment, Sale and Purchase Operations

• The merchant is responsible for managing their store in a way that protects consumers and does not create disputes between them and consumers.
• The merchant is responsible for managing the payment, sale, and purchase operations that take place in their store through the payment methods specified in this agreement.
• The Business Station platform and its affiliated platforms have the right to refuse or cancel purchases, whether payment has been made or not. They will inform the user within five days of any of the communication methods available to the Business Station platform and its platforms (Haraj Station – Business Station).
• The Business Station platform and its affiliated platforms are not responsible for any disputes that may arise between consumers and merchants. They are also not responsible for any defaults from consumers towards stores, whether by default in payment or otherwise.
• The merchant agrees and acknowledges that they will not make false or manipulative purchases on the Business Station platform and its platforms (Haraj Station – Shops Station). They will not use a false name or any false personal information, or use a credit card that does not belong to them without authorization to purchase. The Business Station platform and its affiliated platforms have the right to take appropriate legal measures against anyone who carries out fraudulent operations of this kind.
• All merchants and stores acknowledge that the management of the Business Station platform and its affiliated platforms in transferring funds for their commercial activities within the Business Station platform and its affiliated platforms are subject to the authority and powers of the Monetary Agency in the Kingdom of Saudi Arabia. As a result, the Business Station platform and its affiliated platforms may be late in transferring some funds, as a result of the restrictions of the Monetary Agency, the Ministry of Commerce and Investment, and the e-commerce regulations imposed on electronic buying and selling operations.
• The Business Station platform and its affiliated platforms reserve the right to impose any fees on merchants or stores as a result of their operations within the Business Station platform and its affiliated platforms. These fees may be, for example, but not limited to: government agency fees, bank fees, administrative fees, or any other fees that the Business Station platform and its affiliated platforms may be required to pay as a result of the activity of the merchant or store.

Item 20: Contents and products are not allowed

As a merchant on the Business Station platform and its affiliated platforms (Haraj Station – Shops Station), you are obligated not to allow advertising or publication through your store of any content that violates the privacy policy and confidentiality of information or violates the rules and provisions of this usage agreement.

The Business Station platform and its affiliated platforms strictly prohibit the sale of the following products and services, including but not limited to:

• Any product or service that contains gambling, lucky boxes, or random products.
• Any product or service that may lead to any physical or psychological harm in any way.
• Any pirated contents or subscriptions and everything that violates intellectual property and copyright rights.
• Any sexual or pornographic product or service, or anything that calls for it.

If you are found to be selling any of these products or services, your store may be suspended or terminated, and you may be subject to other penalties.

Article Twenty-One: The Saudi Information Crimes Law

The Saudi Information Crimes Law

Merchants are obligated not to violate any of the provisions of the Saudi Information Crimes Law. If they do violate the provisions of the Saudi Information Crimes Law, this is subject to their pure responsibility and management. The Business Station platform and its affiliated platforms are not responsible for any violations of the Saudi Information Crimes Law by merchants.

The merchant is fully responsible for their store and their dealings with consumers. The Business Station platform and its affiliated platforms always have the right to take what they deem appropriate for any store or merchant that violates the provisions of the Saudi Information Crimes Law. This may include informing the official authorities or simply closing the online store or canceling the merchant’s membership on the platform.

Here are some of the provisions of the Saudi Information Crimes Law that merchants should be aware of:

• It is illegal to create or publish false or misleading information that could harm the reputation of another person or entity.
• It is illegal to hack into computer systems or networks.
• It is illegal to distribute or possess child pornography.
• It is illegal to send spam or unsolicited commercial messages.

If you are found to be violating any of the provisions of the Saudi Information Crimes Law, you could be subject to significant penalties, including imprisonment and fines.

Item Twenty Two: Restricting Access or Membership:

The Business Station platform and its affiliated platforms may suspend or cancel a merchant’s membership or restrict their access to the platform’s services at any time without notice and for any reason, without limitation. This includes, but is not limited to, the following reasons:

• If the merchant violates the terms and conditions of the platform.
• If the merchant’s store is inactive or does not meet the platform’s requirements.
• If the merchant is engaging in fraudulent or illegal activity.
• If the merchant is the subject of a legal complaint or investigation.
• If the merchant is otherwise not in good standing with the platform.

If a merchant’s membership is suspended or canceled, they will not be able to access the platform’s services, including their store, products, and inventory. They may also be subject to other penalties, such as being banned from the platform.

The Business Station platform and its affiliated platforms reserve the right to restrict access to the platform’s services at any time for any reason. This includes, but is not limited to, the following reasons:

• If the platform is undergoing maintenance or upgrades.
• If there is a security breach or other emergency.
• If the platform is experiencing technical difficulties.

If access to the platform is restricted, merchants will be notified as soon as possible.

Item Twenty Three: Warranty

Warranty

The Business Station platform and its affiliated platforms do not guarantee the repair of faults. They also do not guarantee that the products offered by merchants are free from any other defects. The merchant is responsible for providing any warranty that may apply to their products.

If a product is found to be defective, the merchant is responsible for resolving the issue with the customer. This may include providing a refund, replacement, or repair.

The Business Station platform and its affiliated platforms may offer a warranty on their own products, but this is not always the case. It is important to read the product description carefully to see if a warranty is offered.

The merchant must adhere to good quality in their online store. This means that they must ensure that the products they offer are of a high standard and that they meet the expectations of their customers.

Here are some tips for merchants who want to offer a good warranty:

• Be clear about what is covered by the warranty.
• Set a reasonable timeframe for resolving warranty issues.
• Be responsive to customer inquiries.
• Offer a fair and equitable resolution to warranty claims.

By following these tips, merchants can help to ensure that their customers are satisfied with their products and services.

Article Twenty Four: The Merchant’s Responsibility

The merchant agrees to bear the responsibility and protect the Business Station platform and its affiliated platforms, employees, owners, or subsidiaries from any damage that may occur on the Business Station platform and its affiliated platforms as a result of the merchant’s violations. This includes, but is not limited to, the following:

• Claims, losses, breakdowns, costs, expenses, or fees resulting from the misuse of the merchant or the misuse of the user, which resulted in a breach of the usage agreement or the regulations and laws in force in the Kingdom of Saudi Arabia.
• Infringement of the rights of one of the merchants or parties to a third party or a complaint from a user or third parties.

The merchant is responsible for ensuring that their store and their activities on the Business Station platform and its affiliated platforms comply with all applicable laws and regulations. They are also responsible for ensuring that their store and their activities do not infringe on the rights of any third party.

If the merchant violates any of the terms and conditions of the platform, they may be liable for damages to the Business Station platform and its affiliated platforms, employees, owners, or subsidiaries. They may also be subject to other penalties, such as being banned from the platform.

It is important for merchants to understand their responsibilities under the terms and conditions of the Business Station platform and its affiliated platforms. By understanding their responsibilities, merchants can help to protect themselves from liability and ensure that their store is compliant with all applicable laws and regulations.

Here are some tips for merchants who want to understand their responsibilities:

• Read the terms and conditions carefully.
• Ask questions if you do not understand something.
• Keep up-to-date with changes to the terms and conditions.
• Be aware of the laws and regulations that apply to your business.
• Take steps to ensure that your store complies with all applicable laws and regulations.

Twenty-fifth item: The relationship and notices between the Business Station platform and its affiliated platforms (Haraj Station – Shops Station) and merchants

• The Business Station platform and its affiliated platforms are not partners with any merchant.
• Merchants are not allowed to directly or indirectly indicate or dictate the existence of any relationship between them and the Business Station platform and its affiliated platforms.
• All notices between merchants and the Business Station platform and its affiliated platforms must be sent via email.
• Merchants agree that any notices sent to them from the Business Station platform and its affiliated platforms will be delivered to the email address they provided during the registration process.

Here are some additional things to keep in mind about the relationship between merchants and the Business Station platform and its affiliated platforms:

• The Business Station platform and its affiliated platforms are not responsible for the actions of merchants.
• Merchants are responsible for their own businesses and for ensuring that their activities comply with all applicable laws and regulations.
• The Business Station platform and its affiliated platforms may terminate their relationship with merchants at any time for any reason.

It is important for merchants to understand the terms and conditions of their relationship with the Business Station platform and its affiliated platforms. By understanding these terms and conditions, merchants can help to protect themselves and their businesses.

Item twenty-six: Transfer of rights and obligations

As a merchant, you do not have the right to object to the actions of the management of the Business Station platform and its affiliated platforms regarding the Business Station platform and its affiliated platforms. This includes, but is not limited to, actions that affect the entity, obligations, ownership, responsibilities, or technical actions of the Business Station platform and its affiliated platforms.

The Business Station platform and its affiliated platforms are not obligated to inform you of these actions. If they do decide to inform you, they will do so at their own discretion.

Here are some reasons why the Business Station platform and its affiliated platforms may transfer their rights and obligations:

• To merge with or acquire another company.
• To sell or restructure their business.
• To change the way they operate their platform.

It is important for merchants to understand that they do not have the right to object to these actions. By understanding this, merchants can help to protect themselves and their businesses.

Here are some tips for merchants who want to understand their rights and obligations:

• Read the terms and conditions carefully.
• Ask questions if you do not understand something.
• Keep up-to-date with changes to the terms and conditions.
• Be aware of the actions that the Business Station platform and its affiliated platforms may take.
• Take steps to protect yourself and your business.

Item twenty-seven: Applicable law and legislation

This User Agreement is governed and drafted in accordance with the laws, regulations, and legislation in force in the Kingdom of Saudi Arabia. This means that any disputes arising out of this User Agreement will be resolved in accordance with the laws of the Kingdom of Saudi Arabia.

The Business Station platform and its affiliated platforms are subject to the legislation in force with the authorities in the Kingdom of Saudi Arabia. This means that they must comply with all applicable laws and regulations, including those related to privacy, data protection, and e-commerce.

It is important for merchants to understand that this User Agreement is governed by the laws of the Kingdom of Saudi Arabia. By understanding this, merchants can help to protect themselves and their businesses.

Here are some tips for merchants who want to understand the applicable law and legislation:

• Read the User Agreement carefully.
• Ask questions if you do not understand something.
• Keep up-to-date with changes to the User Agreement.
• Be aware of the laws and regulations that apply to your business.
• Take steps to comply with all applicable laws and regulations.

Item twenty-eight: Rules that the merchant must follow when dealing with the consumer

• The merchant must be honest, fair, and transparent in their dealings with consumers.
• The merchant must adhere to good morals and ethical standards.
• The merchant must not engage in any deceptive or misleading practices.
• The merchant must provide accurate and up-to-date information about their products and services.
• The merchant must honor their commitments to consumers.
• The merchant must resolve any complaints or disputes with consumers in a fair and timely manner.

It is important for merchants to understand that they have a duty to act honestly and fairly when dealing with consumers. By following these rules, merchants can help to build trust and confidence with their customers, and create a positive shopping experience.

Here are some tips for merchants who want to follow these rules:

• Be clear and upfront about your products and services.
• Disclose any potential risks or limitations.
• Provide accurate and up-to-date information.
• Honor your commitments.
• Resolve complaints and disputes promptly.
• Be responsive to customer inquiries.

By following these tips, merchants can help to ensure that they are meeting their obligations to consumers and providing a positive shopping experience.

Article Twenty Nine: Paper and electronic promotional publications and offers for the Business Station platform and its affiliated platforms.

Paper and Electronic Promotional Publications and Offers for the Business Station Platform and its Affiliated Platforms

• The rules and provisions of this User Agreement apply to all paper and electronic promotional publications across various publishing platforms and through various social media.
• These publications are a promotional tool for the Business Station platform and its affiliated platforms (Haraj Station – Shops Station).
• The publications are subject to change and are not binding on the Business Station platform and its affiliated platforms with regard to the stability of prices for services, packages, or offers. Changing prices is subject to changes that occur on the Business Station platform and its affiliated platforms, stores, or merchants.
• Any offers placed by the Business Station platform and its affiliated platforms are temporary offers and are determined by a specific period of time. The Business Station platform and its affiliated platforms are not obligated to extend the time period or to continue in the specified time period. They have the right to suffice or determine the entitlement of any user to this offer or cancel this offer at any time.

It is important for merchants and consumers to understand that promotional publications and offers are subject to change. This means that the prices and terms of the offer may change at any time.

Here are some tips for merchants and consumers who want to understand promotional publications and offers:

• Read the fine print carefully.
• Ask questions if you do not understand something.
• Be aware of the terms and conditions of the offer.
• Be prepared for the offer to change or be canceled.

By following these tips, merchants and consumers can help to protect themselves and avoid disappointment.

Item Thirty: Strategic and Logistics Services (Third Party Services)

The Business Station platform and its affiliated platforms may provide some strategic or logistical services through a third party or third parties. These services may include, for example, shipping companies and delivery of products and goods.

The Business Station platform and its affiliated platforms inform you that their provision of strategic or logistical services is nothing but a facilitation and cooperation from them and to help users of the Business Station platform and its platforms (Haraj Station – Shops Station). They are not fully responsible, directly or indirectly, for any actions of any third party. They are simply a link between the user and the service provider (the third party).

The request for this service is not obligatory, but rather this matter is due to the desire and need of the user. This relationship has its own independent provisions that take place between the merchant and the third party.

Some providers of strategic and logistical services set their own requirements or costs, and the Business Station platform and its affiliate platforms do not have any authority over these requirements or these costs. Therefore, the Business Station platform and its affiliate platforms advise the merchants registered with it to view the terms of the service provider (the third party) and the costs of his services before confirming the service request.

In the event that the user submits a request for a service provided by a (third party), the user authorizes the Business Station platform and its affiliated platforms to provide the service provider (the third party) with the user’s personal data that he requests, and other data that the service provider (the third party) needs. This shall be in accordance with the rules and provisions of the privacy policy and confidentiality of information applicable to the Business Station platform and its platforms (Haraj Station – Shops Station).

Some of the services provided by (third parties) on the Business Station platform and its affiliate platforms, the merchant benefits from through policies issued by agreement between the service provider and the Business Station platform and its platforms (Haraj Station – Business Station), so their use is through the Business Station platform and its affiliate platforms, and it may be deducted The Business Station platform and its affiliated platforms have some costs, including in implementation of the agreement between the Business Station platform and its affiliated platforms and the service provider (third parties).

Here are some key points to remember:

• The Business Station platform and its affiliated platforms are not responsible for the actions of third-party service providers.
• The merchant is responsible for reviewing the terms and conditions of the third-party service provider before requesting the service.
• The merchant may be required to provide personal data to the third-party service provider.
• The Business Station platform and its affiliated platforms may charge a fee for some third-party services.

Item thirty one: technical support

The Business Station platform and its affiliated platforms provide some technical support services to stores and merchants. The level of technical support that is provided depends on the package that the store has purchased. For example, stores that have purchased the “Free Control Panel” package will receive some free technical support services, such as access to the control panel and the ability to communicate with the technical support team.

If a store wishes to add additional technical support services, they can do so by purchasing a different package. These packages often come with a financial fee.

The Business Station platform and its affiliated platforms allow stores to communicate with the technical support team if they experience any electronic technical issues. The technical support team will help stores to work through the platform and solve any problems that they may encounter.

Here are some key points to remember:

• The level of technical support that is provided depends on the package that the store has purchased.
• Stores can purchase additional technical support services by purchasing a different package.
• The Business Station platform and its affiliated platforms allow stores to communicate with the technical support team if they experience any electronic technical issues.

Article Thirty Two: Dispute Resolution

If a dispute arises between the Business Station platform and its affiliated platforms and a merchant, the parties will first attempt to resolve the dispute through conciliation, negotiations, or amicable settlement. If these efforts are unsuccessful, the dispute will be resolved through the competent authorities in the Kingdom of Saudi Arabia.

The competent authorities in the Kingdom of Saudi Arabia are the courts and other dispute resolution bodies that have jurisdiction over commercial disputes. The parties to the dispute may choose to resolve the dispute through arbitration, mediation, or another form of alternative dispute resolution.

It is important for merchants to understand the dispute resolution process outlined in this User Agreement. By understanding this process, merchants can help to protect themselves and their businesses in the event of a dispute.

Here are some tips for merchants who want to understand the dispute resolution process:

• Read the User Agreement carefully.
• Ask questions if you do not understand something.
• Be aware of the dispute resolution process.
• Be prepared to resolve disputes through conciliation, negotiations, or amicable settlement.
• Be prepared to resolve disputes through the courts or other dispute resolution bodies.

Item Thirty-Three: Policy for receiving consumer complaints and settling disputes between the consumer and the store

1. Submit a complaint via the link provided for that in the Business Station platform and its platforms (Haraj Station – Business Station). The complaint must include the following information:
   • The text of the complaint
   • Supporting documents
   • The name of the violating store
2. After submitting the complaint, Business Station and its affiliated platforms will refer the complaint to the concerned store for resolution. The store will have 7 days to respond to the complaint.
3. If the store does not respond to the complaint within 7 days, the consumer will be informed of this and provided with the legal identity of the store if he wishes to file a complaint against him with the competent authorities.
4. The consumer has the right to take whatever he deems appropriate after reviewing the content of the store’s response to the complaint. This may include filing a complaint with the competent authorities, taking legal action, or simply accepting the store’s response.

Here are some additional tips for filing a complaint on the Business Station platform:

• Be clear and concise in your complaint.
• Provide as much supporting documentation as possible.
• Be patient and allow the process to take its course.

Item Thirty-Four: General Provisions

• If any provision of this User Agreement is found to be invalid or unenforceable, the remaining provisions will remain in effect.
• This User Agreement is the only agreement between the merchant and the Business Station platform and its affiliated platforms.
• The relationship between the merchant and the consumer is a separate legal relationship.
• The merchant must have their own usage agreement that complies with the laws and regulations of the Kingdom of Saudi Arabia.
• If the merchant joins the Business Station platform through a Success Partner, the Success Partner will have the right to view the merchant’s information and their store.

Here are some key points to remember:

• This User Agreement is the only agreement between the merchant and the Business Station platform and its affiliated platforms.
• The relationship between the merchant and the consumer is a separate legal relationship.
• The merchant must have their own usage agreement that complies with the laws and regulations of the Kingdom of Saudi Arabia.
• If the merchant joins the Business Station platform through a Success Partner, the Success Partner will have the right to view the merchant’s information and their store.

No Imposition of Terms

• Only the management of the Business Station platform and its affiliated platforms can impose any articles, terms, or provisions in the usage agreement.
• The Business Station platform and its affiliated platforms may receive suggestions from merchants about the usage agreement.

Language and Amendments

• If the usage agreement is translated into any other language, the Arabic text of the usage agreement remains the original in all transactions.
• This usage agreement can only be canceled or amended by a decision issued by the management of the Business Station platform and its platforms (Haraj Station – Business Station).